Technical and After Sales Support

We provide a comprehensive and personal service to all our clients and this doesn’t stop once the project is complete.

 

All of our customers can choose to add technical support or maintenance packages to their solution. We can assist you over the phone or if the issue calls for it, we can log into your system remotely and work on it from our offices. On those occasions when a fix cannot be found in this way, we will schedule one of our engineers for a site visit and we will endeavour to have someone onsite as soon as possible. Our support services include:

  • Hardware & Software Support – (click here to submit a support ticket)
  • System Management Support
  • Maintenance packages available – call in today for more details
  • 9am – 5:30pm office hours remote technical support

Contact Us!

Feel free to give us a call or email us for any information, help or advice.
0208 819 1044
info@idsgroup.uk.com